Here's some troubleshooting tips to resolve problems with the 'Your Phone' app on Windows 10
If you are facing any issues with the latest version of the Your Phone app on the latest insider build of Windows 10, here are some troubleshooting steps that will help you to resolve most of the issues.- Article by Kunal Chowdhury on
If you are a Windows Insider in the Fast Ring, Microsoft has already released the '
If you are facing any issues with the latest 'Your Phone' app, here's some troubleshooting tips that you would like to follow to resolve the issue.
Using the first version of the 'Your Phone' app, you can now retrieve recent photos from your Android handsets directly to your PC, so that you can see and use them. Once you complete the app setup on your PC and on your Android phone, you can take a photo on your Android phone and view it in the 'Your Phone' app on your PC almost instantly. You can drag the photo from the 'Your Phone' app to your desktop or any other app and start editing it.
During the initial setup process, if you face any issues, here are few troubleshooting tips that you would like to follow:
How to fix the 'We can't connect to your phone' error?
If you are getting the
Nothing happens when I select the 'Link phone' button
In some rare cases, during the 'Your Phone' app setup process, the '
How do I get past the 'Call us overprotective' screen?
If you get stuck on the '
- On your Android phone, go to
Settings |Notifications . - In the app list, find
Microsoft Apps and turn on notifications. - In your PC web browser, go to accounts.microsoft.com/devices, sign in with your Microsoft account and select
Unlink this phone for every phone listed. - In Windows, go to
Settings |Phone and then selectUnlink this PC . - In the search box on the taskbar, type '
Your Phone ' and then selectApp settings |Reset . - On your Android phone, go to
Settings |Apps |Microsoft Apps |Storage , tap theClear Cache button and then tap theClear Data button. Now, tap the Back arrow and then tap theForce Stop button. - Now restart your PC, reopen the 'Your Phone' app and go through the setup process again in order to complete linking with your Android device.
If none of the above steps worked for you to configure the 'Your Phone' app, you can visit the Microsoft Support Forum to find out if any other solutions gets posted.