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If you are still using Internet Explorer 11 (IE11), the Redmond giant has recently reminded its customers all over the world that the company is going to stop supporting Internet Explorer 11 from Microsoft 365 suite. That means all Microsoft 365 apps and services will cease support for Internet Explorer.


The date is not so far! Microsoft said that the farewell of IE11 will begin on August 17, 2021. Are you still using IE11? Switch to the new Microsoft Edge (Chromium) browser now.



Microsoft 365 apps won't work with Internet Explorer 11


  • Beginning August 17, Microsoft 365 apps to stop working with IE11.
  • Users should switch to the latest version of Microsoft Edge (Chromium).


Microsoft 365 apps say farewell to Internet Explorer 11

Microsoft in an announcement (published on June 23, 2021) said that Microsoft 365 apps and services will no longer support Internet Explorer 11 (IE11) beginning August 17, 2021. Users may either see a degraded experience or won't be able to connect to the apps and services if they still try to access the Microsoft 365 Suite from Internet Explorer.


These apps and services will phase out over weeks and months to ensure a smooth end of support. Each app and service phasing out on independent schedules, Microsoft notes.


This also means that you won't receive any support from Microsoft if you encounter any issues while accessing Microsoft 365 apps and services from IE11. Additionally, you should expect no new features over time.



Microsoft 365 experience for IE11 users starting August 17

You may face the following experiences in Microsoft 365 suite if you still continue the navigation through Internet Explorer:

  • Outlook Web App: Users logging in with AAD accounts will still receive the full OWA experience but will not receive new features beginning August 17, 2021, while users logging in with Microsoft Accounts (MSA) will be redirected to the Outlook Web App Light experience.
  • Open with Explorer/View in File Explorer (SharePoint): We understand that some customers may continue to use Open with Explorer and View in File Explorer (only accessible in IE11) to access document libraries. To avoid disruption, these customers will be able to use these features for now when they go to a document library in IE11. These features remain in maintenance mode and aren't receiving further development. We encourage all customers to move to a modern browser and OneDrive sync for a better user experience and easier access to files.
  • All other apps and services will phase out over weeks and months to ensure a smooth end of support with each app and service phasing out on independent schedules.


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